Modern applications and software development processes require involvement of the experienced IT support element from the very start of the development project all the way until the final product. It glues together different parts of the development process and customer experience which enables faster time to market.
When a product is put into production, keeping an IT environment running smoothly, requires constant supervision.
There is a continuous need to install security patches and application updates, monitor the system status and its performance to identify and prevent potential problems, and when they do occur, quickly resolve issues regardless of the time of day or night during which they occur.
Modern-day infrastructure/environment setups enable outsourcing of these kind of activities to external parties as us and makes the physical location of the outsourcing party irrelevant. Having constant daily contact between customers and the service provider over experienced IT support not only adds value to your final product but also keeps and brings new customers.
Our company has more than 5 years of experience in providing dedicated IT support, we seamlessly integrate with your organization.
Our teams are trained to work closely with your teams to provide highest level of support. Building solutions from scratch, digging deep into problem and delivering resolution is what we do best. We at NSourcing share a core support DNA and the people-first culture with a strong drive to exceed the expectations of our customers over and over again. We act in accordance with the established procedures and best practices acquired in the past 5 years and more.