Careers

Dispatch trucking agent

Dispatching and scheduling of Company trucks
Designing pickup/delivery routes
Ensuring efficient utilization of drivers and equipment
Coordinating the movement of trucks
Coordinating the pickup and delivery of freight
Daily communication and coordination between drivers and customers on load information
Providing of superior customer service

Strong communicator -- both on phone and in writing
Dispatch background
Fluent English, both spoken and written (mandatory)
Computer skills a must including: Internet programs, especially online Google products, MS Office
Ability to learn proprietary industry software -- for booking and dispatching
Ability to prioritize daily responsibilities and demonstrate good time management
Good organization and prioritization skills, paying strong attention to detail
Works well in a fast-paced environment
Calm under pressure
Creative problem solving
Logical Thinker
Great attention to detail
Ability to work in shifts and weekends

Answering a high volume of phone calls, providing information and 24/7 care to suctomers
Monitoring and responding to emails in a timely manner
Scheduling/rescheduling of the reservations
Dispatching and providing assistance to drivers
Resolving all kinds of client/transportation issues

Minimum high school education (SSS), University degree preferable
Excellent computer literacy
Fluent English, both spoken and written (mandatory)
Exceptional organizational and time management skills, ability to prioritize and multitask
Stress-resilient, being able to work under pressure
Ability to think out of the box in order to solve and prevent problems from occuring
Working in shifts
Working knowledge in systems like LimoAnywhere, Livery Coach, Santa Cruz will be considered as an asset
Experience in customer support/dispatching/sales jobs will be considered as an asset